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WITHIN ACADEMIC libraries there is always the divide between postgraduates and undergraduates and it is inevitable that their needs differ, although one must remember that to become a postgraduate one will have been an undergraduate, at least in most normal circumstances. Many of the ideas and ideals put forward in this article can equally well apply to both categories in other subjects than law. However, it is true to say that law undergraduates usually have to deal with a subject which is a totally new concept which they have not usually studied at Advanced Level, so that special attention needs to be given to the basic concepts of law. Undergraduates' thoughts lead immediately to the next set of exams and how they can get hold of all the material required to pass these exams, especially in law which is heavily based on examinations. It is especially difficult to persuade undergraduates that they could perhaps find the cases they need in other sources than those on their tutorial sheets. They also believe that material should be there when they want it; they forget that there could be more than a hundred other people wanting the same volume.

Following the development of a service that consisted of a “single point of contact” to coordinate end-of-life care (EoLC), including EoLC facilitators and an urgent response team, we aimed to explore whether the provision of coordinated EoLC would support patients being cared or dying in their preferred place and avoid unwanted hospital admissions.

Using a realist evaluation approach, the authors examined “what worked for whom, how, in what circumstances and why”. Multiple data were collected, including activity/performance indicators, observations of management meetings, documents, satisfaction survey and 30 interviews with service providers and users.

Advance care planning (ACP) increased through the first three years of the service (from 45% to 83%) and on average 74% of patients achieved preferred place of death. More than 70% of patients avoided an emergency or unplanned hospital admission in their last month of life. The mechanisms and context identified as driving forces of the service included: 7/7 single point of contact; coordinating services across providers; recruiting and developing the workforce; understanding and clarifying new roles; and managing expectations.

This was a service evaluation and the outcomes are related to the specific context and mechanisms. However, findings can be transferable to similar settings.

“Single point of contact” services that offer coordinated EoLC can contribute in supporting people to be cared and die in their preferred place.

This paper provides an evaluation of a novel approach to EoLC and creates a set of hypotheses that could be further tested in similar services in the future.

The London Mayoral Election of 4 May 2000 was probably the first in British electoral history when all the candidates had established a presence in cyberspace. An analysis of the 11 websites showed that politicians are beginning to realise the potential influence of the Web in political circles, both as a means of publication and also for canvassing support. Most of the web pages were well designed with a reasonable amount of content and simple levels of interactivity. Multimedia features were also evident on most sites, though in terms of currency and timeliness of information, some improvements could still be made.

As technology enables the rapid spread of mis- and disinformation, a critical challenge for scholars and practitioners involves building student’s news media literacy (NML), a subset of media literacy education centered around journalism. This paper aims to offer a case study of secondary civics classrooms that use NML lessons and current events in their curricula, providing an empirical account of teaching techniques being used to support students' dispositions and practices.

This multiple case study investigates three secondary classes taught by two teachers. Data collection methods included observations, field notes and interviews with the teachers. Discourse and actions were analyzed by probing the participant structures and means of classroom management.

The findings highlight instructional techniques used by both teachers which consisted of instructionist and constructivist approaches, with informative shifts observed between the two. The teachers used instructionist methods when transmitting declarative knowledge (such as key definitions), and constructivist methods when working with students to consider more abstract concepts and developing news stories.

The demand for NML and associated pedagogy is increasing given awareness of the rapid spread and problematic influence of mis-and disinformation. There is a critical need for describing teachers’ implementations of these pedagogies, given calls for enacting NML into public policy despite limited awareness of the ways they actually unfold in classrooms. The current project shows how instructionist and constructivist frames prove helpful for understanding instructional practices, and for contemplating anticipated designs of NML pedagogy in classrooms.